Privacy Policy

Effective Date: 12 September 2024

Knowledge Share ("we", "us", or "our"), operating the website knowledgeshareltd.com, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our platform. Please read this policy carefully to understand our views and practices regarding your personal data and how we handle it.

1. Information We Collect

We may collect the following types of information from users who access or use our website and services:

  • Personal Identification Information: Your name, email address, phone number, and payment details when you create an account, purchase courses, or engage in our referral program.
  • Technical Information: Your IP address, browser type, time zone setting, operating system, and platform, as well as information about your visit, including the full Uniform Resource Locators (URLs), clickstream to, through, and from our site, pages viewed, and other similar data.
  • Referral Information: Data related to referrals made by you or others within the referral and team bonus program.

2. How We Use Your Information

We use the information we collect from you for the following purposes:

  • Account Management: To create, manage, and maintain your account, process payments, and ensure security.
  • Service Delivery: To provide access to purchased courses, manage referrals, and process withdrawal requests.
  • Communication: To send notifications regarding account activity, updates, promotional offers, or changes to our policies and services.
  • Improvement of Services: To analyze user behavior and trends in order to enhance and improve our platform's functionality, user experience, and course offerings.
  • Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Share Your Information

We do not sell, rent, or trade your personal data with third parties. However, we may share your information with:

  • Service Providers: Third-party companies and individuals who provide services to us (such as payment processing, email delivery, customer service, and marketing assistance) may have access to your personal information as part of their service to us. They are required to protect your information and may only use it for the purposes for which it was shared.
  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

4. Data Security

We implement appropriate technical and organizational measures to ensure your personal data is protected against unauthorized access, loss, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your personal data, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information for as long as is necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

  • Account Data: Information related to your account will be retained until you request its deletion or your account is inactive for an extended period.
  • Referral Program Data: Data related to referrals and bonuses will be retained to process bonuses and ensure the integrity of our program.
  • Transaction Data: Payment and withdrawal information will be stored as required by applicable financial regulations and for auditing purposes.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: You have the right to request access to the personal data we hold about you.
  • Rectification: You have the right to request correction of any inaccurate or incomplete personal information.
  • Erasure: You have the right to request the deletion of your personal information, subject to certain exceptions.
  • Data Portability: You may request a copy of your personal information in a commonly used format to transfer it to another service provider.

To exercise any of these rights, please contact us at [Insert Contact Information]. We will respond to your request in accordance with applicable laws.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage, and deliver personalized content. Cookies are small files stored on your device that help us recognize you on future visits.

You can modify your browser settings to refuse cookies or alert you when cookies are being sent. However, if you choose to disable cookies, some features of our website may not function properly.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not operated or controlled by us. This Privacy Policy does not apply to such third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any material changes by posting the new policy on our website and updating the "Effective Date" above. Your continued use of the platform after any changes indicates your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at info@ks.com.